Finding out how stakeholders view the current situation is not always easy. Stakeholders may not be clear themselves, they may be guarded and often stakeholders perceptions and opinions vary, resulting in conflicts which make it difficult to agree the problem, let alone solutions. Rich Pictures are a diagramming technique developed by Peter Checkland as part of Soft Systems Methodology (Checkland, P.B. 1993 Systems thinking, Systems Theory. Chichester, England: John Wiley and Sons Ltd) which help to capture stakeholder's views non-confrontationally.

Here are some examples of Rich Pictures describing course design and delivery processes, produced by Greenwich University staff:

UG-Flex_Project_Asset_-_Rich_Picture_-_Trust_2010[1].pdf

UG-Flex_Project_Asset_-_Rich_Picture_-_Jigsaw_2010[1].pdf

UG-Flex_Project_Asset_-_Rich_Picture_-_Computer_Says_No_2010[1].pdf